Thursday, February 26, 2015

305 Task D Short answer questions

305 Task D Short answer questions



Di  Explain what is meant by the term “active participation”.
Active participation is an approach that enables individuals to be included in their care and have a greater say in how they live their life in ways that matter to them.
The benefits of active participation can be divided into primary benefits and secondary benefits.
It is an approach that empowers individuals in the activities and relationships of everyday life leading to them living as independently as possible. The importance to the individual as an active partner in their own care or support is that it brings physical, psychological, relational and over all wellbeing benefits. - See more at:

Dii  Explain how active participation can support all aspects of an individual’s preferences and needs.

  1. Physical benefits including greater activity levels.
  2. Increased independence and autonomy in what people do.
  3. An opportunity for individuals in health and social care settings to have a say in matters of direct concern to their lives.
  4. Increased opportunities for social contact and interpersonal relationships.
  5. Encouraging involvement and self-awareness.  Individuals become more involved in the community and more aware of opportunities and what they can hope for themselves.
  6. Increased opportunities for learning and development of important skills, knowledge, education and employment.
  7. Enhanced well-being, with increases in self-confidence, self-esteem and self-belief.
The benefits of active participation include the above primary benefits where the individual gains from its application in the real world of health and social care practice, but there are also some secondary benefits.

Diii  Explain how to ensure everyone involved in an activity or event such as a review understands how to apply the principles of active participation.

Make everybody aware of the communication needs and preferences of the individual so there are no cummunication issues. Ensure people involved address the individual directly and ask them questions and give them time to respond and express their thoughts, feelings, opinions, needs wishes and preferences. If conflicts of opinion arise ensure everybody including the individual works together to find a suitable compromise everybody is happy with.

Div  Give two ways that a risk assessment can support the right of an individual using the service to take risks and make choices.

They identify the potential benefits and balance these against the potential danger or harm and identify how the danger or harm can be reduced so by doing a risk assessment you are allowing the individual to take part in what they choose but ensuring it is done in the safest way possible.
They allow a small element of risk to occur so the individual is able to feel more independent and has more control over what they do, helping to increase self esteem because they are able to take risks as everybody does in everyday life.

Dv  Explain how the responsibilities of all concerned with the care of an individual can be supported by a risk assessment.

Risk assessment ensure that the risks have been identified and actions put in place to reduce them so everybody knows what they need to do. They identify who is responsible for the actions e.g the individual is responsible if they choose to self medicate. Risk assessments encourage individuals to make choices and take some control because they have been informed of the risks. Risk assessments identify where support is needed so everybody involved knows how to support the individual.

Dvi  Describe two different uses of risk assessment in adult social care settings.

Identifies benefits against possible harm
Changing needs and preferences are met and identified in new assessment.


Dvii  Give three reasons why risk assessments designed to support choice and active participation need to be reviewed and updated regularly.

1 - Change in a person's disability/illness
2 - A change in a person's preferences, wishes and needs, ensuring these are identified.
3 – Change in Support Package

305 Task C Case Studies

305 Task C Case Studies
Read the following case studies. You may either carry out a role play or write an account covering the points below.

Case Study 1
You are a senior social care worker and have been asked to mentor a colleague who is finding it difficult to understand the importance of obtaining consent from individuals receiving a service.

In the role play or written account, you must:

Ci  Describe the different factors that might affect an individual’s ability to express their view.
Factors such as one's self esteem, location (one might not express atheist beliefs in a church), if they have a speech impediment, understanding of the topic and possibly nerves would all affect your ability to express your opinion


Cii  Explain different ways of gaining consent to activities or actions.
verbally, like explaining what you asking for consent to and why,
in writing requiring a written response, for example permission/acceptance/refusal .Sometimes a formal response is required but at other times a nod is all that is needed. 

Ciii  Explain what to do if the social care worker cannot gain consent or is unsure of the response.
Try a different approach such as asking a relative or a senior member of staff or if all these options are not available refer to mental capacity act. But never carry out anything if there is no consent.

Case Study 2
You are later asked to speak to another social care worker who has had difficulties helping an individual using the service to make choices and to challenge decisions they don’t agree with. There is a suspicion that the social care worker has also been trying to impose their own views on the individual.

In the role play or written account, you must:


Civ  Describe a range of approaches to help individuals make informed choices.
Can be creating flash cards and other communication aids to help a person to understand the questions t is all about furnishing them with all the facts so they can make an informed choice.
Cv  Describe different ways to help an individual challenge decisions made by others (such as medical practitioners, social care workers and family members.)

is to knowing key working skills, ensuring the service user understands letters or appointments accompanying them to appointments where you have gained permission to do so. Always make things clear as you go along to make sure you don’t confuse or mislead anyone and always respect their wishes in their best interest.

Cvi  Explain the possible consequences if the personal views of others (such as medical practitioners, social care workers and family members) are allowed to influence the choices an individual makes.
All depends on the mental capacity of the individual you want to support



204 Task C – Short Answer Questions

204 Task C – Short Answer Questions
Ci  Explain what a social care worker must do if they become aware of unsafe practice.
Listen to the person we support
Follow procurer on whistle blowing
Report to my manager and if it’s to do with my manger or they don’t do anything about it, then report to a hierarchy or CQC.
Reassure the person we support that there doing the right thing telling me and explain its for their safety I have to report what I’ve seen or heard
Report and record everything either seen or service user has said but it must be in their own words

Cii  Describe what a social care worker must do if unsafe practice is reported but nothing is done to ensure it is corrected.

Follow the whistleblowing policies
Report and record
Tell other work colleges whats going on privately as long as there not involved
Go to hierarchy that’s above the house manager

Ciii  Describe three factors that may make individuals more vulnerable to abuse than others.
1,If support workers Do not like working in care work or working with the person they             are supporting.

2,If the person we support is not mobile gets confused ,dementia or has challenging behaviors may be at more risk as the career may not no hove to deal with this and has not had the correct training. Support worker may take things personally.

3, Living with a career may increase risks as support worker may become stressed or tired
Support work may have personal problems outside of work and bring them in to work and take it out on the person they are supporting.

4, Support worker is ill or tired this can lead to abuse/neglect without meaning to.

Civ  Explain how adopting a person centred approach which offers choices and upholds rights can empower an individual and help to reduce the likelihood of abuse.
If a person centred values are taken ing to consideration when being supported there less of a chance of abuse as all staff in the person we supports home will be working the same way. The people we support should have a say in everything they do like picking out there own clothes or picking what meal there having that day. Every decision should be made with the people we supports say or intrest.

Cv  Explain how encouraging and promoting active participation can help to reduce the likelihood of abuse.
By getting the person we support to take part in activities  and relationships of everyday life and independently as possible,
Supported to make their own choices like what foods they wont to eat whether or not they’d like a bath or shower , do they fancy going out that day and if so where .
Respect person we support rights their dignity and choice
Let people we support do what they like as long as its not dangerous.

Cvi  Explain how an effective and easy to use complaints procedure can help to reduce the likelihood of abuse.
The complaint procedure  give the person who is complaining a right to be heard, support for the views to be known. The complaint procedure is understandable and easy to use. It also sets a response time in which the complaint has to be dealt with. The complaint procedure is put into place so that people believe their being listened to and so they are aware that no kind of abuse will be tolerated. This  make it so more people feel happy and not scared to go ahead with any complaint they may have.


204 Task B Research and Account

204 Task B Research and Account
Identify two reports on serious failures to protect individuals from abuse. Write an account that describes the unsafe practices in the reviews.
Suggested word count: 400 words
Report 1
There was a report about castle beck care Ltd in October 2012. This report was shown on a TV documentary involving  vulnerable adults being abused at  winterbourne hill, this home was owned by castle beck care Ltd, staff at winterbourne  in adequately protecting and putting the people they supposed to look after at serious risk of all different kinds of abuse,
One member of staff trapped patients under chairs while he sat on them watching television. A female patient had shower gel squirted in her eyes and was left in a freezing garden after having a
jug of cold water poured over her. She was also asked by a carer: ‘Do you want me to get out a cheese grater and grate your face off? ‘Do you want me to turn you into a giant pepperoni? Shall I get a razor and cut you up?’ he added.
Castle beck care ltd failed to inform CQC of any of these incidents, and injuries to individuals. And at times when the people they supported went missing.

Report2

In March 2002, a 30-year-old woman with learning disabilities was admitted to Borders General Hospital in Scotland with multiple injuries as a result of sustained physical and sexual assaults. The abuse had been carried out at home and was perpetrated by three men, one of whom was her carer. ‘The case of the vulnerable adult’  is the term that the individual involved has asked to be used. Her identity is protected under rules giving anonymity to victims of rape
The woman had made allegations against one of the perpetrators as a child but agencies decided her mother could protect her. When her mother died, he was allowed to become her carer, making her sleep on a carpet in the hall at his home. He began taking the woman’s benefit money, deprived her of food and liquid and made her sit in the dark for long periods. Together with two friends he forced her to strip, shaved her head, sexually assaulted her and repeatedly stamped on her face and body. They also threw the woman over a fence, handcuffed her to a door and set fire to her clothing.
The police, health and social services had been aware of allegations of abuse dating back to the woman’s childhood. These had been investigated and reported to the Procurator Fiscal but she was considered an unreliable witness due to her learning disability.

Understand employment responsibilities and rights in health, social care or children’s and young people’s settings


Understand employment responsibilities and rights in health, social care or children’s and young people’s settings


Assignment overview

In this assessment you will explore aspects of employment law, your role and responsibilities in respect of employment practices and present an issue of public concern that has occurred within either the health, social care or children’s and young people’s sector. Additionally, you will create a career plan which reflects on your continuing professional development and related learning and possible future qualification opportunities.



Tasks
There are four tasks to this assignment.
A Short answer questions
B Your work role
C Career pathway
D Presentation or report
This is a summary of the evidence required for the unit.

Task Evidence Learning outcomes covered
A Short answer questions 1.1, 1.2, 1.3, 1.4
B Your work role 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.2, 3.3, 3.4
C Career pathway 4.1, 4.2, 4.3
D Presentation or report 5.1, 5.2, 5.3, 5.4

Question Booklet

Task A – Short Answer Questions

Ai:  Imagine you are a newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this.
3 marks
  1. The Existing Handbook
  2. Changes in law since last update.
  3. Latest Health and Safety requirements. Orientation procedures. This usually involves providing a human resources manager or other designated employee completed income tax withholding forms, providing proof of identity and eligibility for employment (in accordance with the UK Immigration Reform) and other required forms.

.
Once you have identified a reliable source of information:
Aii a) List three aspects of employment covered by law.
3 marks
Discrimination, health and safety, Disability act ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

b) List three main features of current employment legislation.
3 marks
Employment Rights, Equalities and Discrimination, Health and Safety Legislation ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Aiii Briefly outline why employment law exists.
3 marks
To protect the rights of employers and employees by providing rules and regulations that must be followed__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Task B Your work role
For this task you will need the following:

A copy of your contract of employment or employment agreement. If you don’t have a written contract of
 employment eg if you are employed as a personal assistant, discuss your terms and conditions with your   
 employer and make notes to help you to complete the task;

A recent payslip or pay statement;

Access to your workplace policies and procedures or notes from a discussion with your employer if you are
 employed as a personal assistant

Bi Describe the terms and conditions of your employment as set out in your contract of employment or employment agreement.

Bii Describe the information which needs to be shown on your pay slip/statement.

On your pay slip you should have the name of the company that employs you, your full name and staff ID number, the amount you earn and also the details of the job you do i.e. part time, full time plus name of the occupation which could be anything such as teacher or whatever. You should also have an idea of the date you will receive the payment. Also any deductions made such as tax or social security may be on there.

Biii Identify two changes to personal information which you must report to your employer.

Change of name, Change of Bank details

Biv Describe the procedure to follow if you wanted to raise a grievance at work. You may describe this in writing or produce a flow chart or diagram.

1. Write to your employer. Firstly, write to your employer setting out all the details of your grievance.
2. [Meet with your employer. Your employer should then arrange a meeting to discuss your issue and look at possible resolutions. It is your legal right to take a companion to this meeting, such as a colleague, a trade union representative or trade union official. This companion may speak on your behalf, but may not answer questions on your behalf.
3. Appeal your employer's decision. After the meeting has taken place, your employer should write to you in a timely fashion with a decision on how your grievance will be resolved. If you are unsatisfied with this decision, then you have the right to appeal. This appeal should again be made in writing, and your employer must arrange another meeting

Bv Explain the agreed ways of working with your employer in relation to the following areas:

  1. Data protection - An employer has a duty to ensure that data is being processed lawfully. Employees should understand when and how they are required to dispose of data they may create at work place, for example, by requiring them to shred documents prior to disposal. Employers should carry out an assessment of the data protection implications of employees working from home
  2. Grievance - Agreeing a solution with your employer on a way to resolve the problem. If so, you may simply wish to record in writing what you have each agreed to do and when you will do it.
  3. Conflict management - As a manager or human resources professional, you are closely in touch with employees throughout the company. This allows you to keep your fingers on the pulse of the organization to sense workplace negativity. [ It enables you to establish and heed early warning signals that all is not well. You receive employee complaints, do exit interviews with employees who leave, and know the reputation of your organization in your community. You watch the discussions on employee Intranets, manage the appraisals, and coach managers in appropriate staff treatment. This information will help you learn to identify the symptoms of negativity before its morale-busting consequences damage your workplace. It will also assist you in preventing and curing workplace negativity. Diagnose Workplace Negativity. You will want to identify the exact employee groups who are experiencing the negativity, and the nature of the issues that sparked their unhappiness. Perhaps the organization made a decision that adversely affected staff. Perhaps the executive manager held a staff meeting and was perceived to threaten or ignore people asking legitimate questions. Maybe staff members feel insecure because concern exists over losing a product line. Perhaps underground rumours are circulating about an impending layoff. People may feel that they give the organization more than they receive in return. They may feel that a co-worker was mistreated or denied a deserved promotion. Whatever the cause of the workplace negativity, you must address the issues
  4. Anti-discriminatory practice - Anti-discriminatory practice basically means working in a way that does not discriminate against anyone. It is dangerous for workplace to assume that all staff automatically operates in an anti-discriminatory way.  Many staff may not be aware that they are being discriminatory, so it is therefore essential for employers to recognise the importance of training and mentoring staff to align themselves with your anti-discriminatory policy
  5. Health & safety - Without a job description how would you apply for a job, both you and your employer need to know the perimeters that you will work to to be able to determine: the responsibility; the type and class of work you will do and pay scales, the employer has a right to expect that when you are working in a firm that your time is productive so implementing ways of working by the use of 'Time and Motion' studies is not regarded as being taboo. That is why it is essential that there is communication between employer and employee or the employee's representative, the Union. or both parties you need parallels on how both the employee and employer are protected by the law and strict rules of conduct to perform the working duties
  6. Confidentiality - While you are employed, you must not disclose confidential information, but you can use information that you remember. Furthermore, you must not remove and use your former employer’s documents after you leave.
  7. Whistle blowing - The official name for whistleblowing is making a disclosure in the public interest, however it is much more commonly called blowing the whistle or whistleblowing. It means that if you believe there is wrongdoing in your workplace (eg your employer is committing a criminal offence) you can report this by following the correct processes, and your employment rights are protected.

Bvi Explain how your role contributes to the overall delivery of the service provided.

I monitor the wellbeing of the Vulnerable adults, I make sure they have appropriate belongs, presentable to the society, aware of safety issues, building upkeep

Bvii Explain how you could influence the quality of the service provided by;

a) Following best practice within your work role;

My work is client led-always giving the person I am looking after their own choice/decisions over what they would like to do. So showing respect at all times coupled with privacy and dignity when bathing or assisting them in toilet routines. Knocking on doors and waiting before entering a room is a basic must. And I get satisfaction out of being helpful rather than regarding my role as just a mere job.

b) Not carrying out the requirements of your role.

if a carer wants the clients to do as they are told rather than being given choices and respect, then their quality of life becomes miserable and they will dread that particular 'so-called' carer being around

Bviii Describe how your own work must be influenced by National factors such as Codes of Practice, National Occupational Standards, Legislation and Government Initiatives.

Codes of Practice and Occupational Standards form our agency’s mission, vision and values. Legislation dictates our level and quality of care. Government initiatives impact the people we serve. 

Bix a) Identify two different representative bodies which influence your area of work.

Care quality commission and world health organisation

b) Describe the role of the two representative bodies you have identified
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries and all other care services in England provide people with safe, effective, compassionate and high quality care, and encourage these services to make improvements. The CQC does this by inspecting services and publishing the results on its website to help you make better decisions about the care you receive.
The role of WHO in public health is to providing leadership on matters critical to health and engaging in partnerships where joint action is needed

Task C Career Pathway
Create a career pathway plan for yourself, indicating what opportunities are open to you as you progress in your chosen career. Indicate what you will need to learn or any qualifications you might need to gain in order to achieve your goals. Identify sources of information to help you achieve your goals.
1
to Continue in current position with a view to gaining the knowledge and experience required to acquire an NVQ level to in Health and Social care
2
To utilise knowledge gained through study and experience to ensure my duties as a Health and Social Care worker are carried out to the highest possible standard
3
To continue to grow in knowledge and experience and to study towards an NVQ level 3
4
To obtain NVQ level 3 with a view to furthering my career in Health and Social Care at a more senior level.
5
To continue to grow as a Health and Social Care worker and utilise knowledge and experience gained to enhance the lives of those needing social care input in whatever environment that may be


Task D Presentation or report
Prepare a presentation or report on an issue or area of public concern related to the care profession.
Your presentation or report should include:
A description of the issue or area of public concern raised
An outline of the different points of view regarding the issue or area of public concern raised
A description of how the issue or area of public concern has affected service provision and methods of working
A description of how public opinion is affected by issues and areas of concern in either the health, social care or children’s and young people's sectors

Winterbourne Report.

In 2011 care staff at winterbourne View care home was exposed by the BBC panorama for abusing their residents who have learning disabilities. The staff physically abused the residents by slapping, restraining-sometimes with chairs and force feeding medication. Patients were bullied. They had water thrown over them to work them up in the morning. In one occasion a resident was dragged into a cold shower while fully clothed.
The abuse was more than just physically it was mentally as well the residents were left traumatised and distressed by the treatment they received.   Winterbourne staff were not trained and did not follow care policies and procedures. Some residents did complain to their families, Friends, staff, managers and other professionals about the abuse and neglect that was happening however they were not believed and the abuse was left to carry on.
 A nurse did whistle blow the issue but nothing changed so he write to the care quality commission and then to the BBC.
It was said that the managers let the abuse carry on as they only cared about the profits and the money the residents were bringing into the home. They did not train their staff properly. When residents were injured the home didn’t inform families, the professionals who were checking how they were getting on, the Care Quality Commission or local safeguarding staff.
The Families felt betrayed by the care system. And also feel like they’re should have done better to protect their love ones.
The level of abuse in Winterbourne was horrifying. Indeed this was criminal behaviour, unacceptable in any part of our society.
All staff involved in winterbourne abuse were brought to court of justice. And the home was closed.


Assignment marking and feedback sheet


Assignment 206 Understand the role of the social care worker

Learner/Candidate name                                                                                             Learner/Candidate number    
__________________________________________________________________________________________________
Training Adviser/Assessors Name                                                                              Centre number 059942


Task A Marking grid
Assessment Criteria
Question
Met in booklet
Met on Discussion
Not Met
1.1

Aii
a)



1.2

Aii
b)



1.3

Aiii



1.4

Ai




Task
Evidence
Results
A
Short answer questions
Total marks available
12
Mark Achieved


Passed   Y/N
B
Your work role
Passed   Y/N
C
Career pathway
Passed   Y/N
D
Presentation or report
Passed   Y/N

Training Adviser/Assessors feedback to learner/candidate on outcomes of assessment




Target date and Action plan for resubmission (if applicable




Training Adviser/Assessors feedback to learner/candidate on resubmission





I can confirm that the evidence/assignments listed for this unit is my own work and was carried out under the condition and context specified in the assessment specification

Learner/ Candidate signature _______________                Date ______

I can confirm that the learner/candidate has achieved all requirements of this unit with the evidence listed and the assessment was conducted under the specified conditions and context, and is valid authentic reliable, current and sufficient

Training Advisers/assessor’ signature _______________                Date__________________

Internal verifier /quality assurance signature _____________      Date___________________

External verifier signature (where applicable _ _______________Date ___________